Thomas Accessibility Policy

THOMAS ACCESSIBLE CUSTOMER SERVICE POLICY

THOMAS Buick GMC Ltd.

Accessible Customer Service Facility

Providing Goods and Services to People with Disabilities

THOMAS Buick GMC Ltd. (Thomas) is committed to excellence in serving all customers including people with disabilities.

The THOMAS dealership at 100 University Avenue West, Cobourg, Ontario is an Accessible facility.

Feedback Process

Customers who wish to provide feedback on the way Thomas provides goods and services to people with disabilities can e-mail to contactus@thomascobourg.ca.
All feedback, including complaints, will be reviewed by a Manager. Customers can expect to hear back in 5 business days.